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Full After Sales Support

Fully equipped service and repair facilities

Services, repairs and testing by qualified technicians.

Our specialist product teams can provide in-depth technical support on a wide range of products.

We have a large in-house department dedicated to the service, repair and testing of the professional lighting, audio and video equipment that we supply.

Our specialist technicians are certified by manufacturers and industry associations, ensuring that all work carried out is to the highest quality and is compliant with the latest industry safety standards.

We carry stock of popular spare parts for the large variety of products we supply, enabling us to offer a quick turnaround service.

Contact us

Contact our Customer Services team who would be delighted to help.

Here to help

CUSTOMER SERVICES MANAGER

Simon Guiver

CUSTOMER SERVICES MANAGER

Simon Guiver

Years at AC-ET: A lot… 34 (less a small break)

Favourite Film: The original Italian Job

Specialist subject: Has to be cars!

Pizza Topping: Meat feast… or Hawaiian…I know pineapple on a pizza, a bit controversial

TECHNICAL MANAGER

Martyn Cox

TECHNICAL MANAGER

Martyn Cox

Years in the Industry: 25 years, 10 at AC-ET

Favourite Band: Led Zeppelin

Favourite Film: The Lord of the Rings

Favourite TV programme: IT Crowd… Original Star Trek… fight!

SERVICE & REPAIR ADMINISTRATOR

Tim Butt

SERVICE & REPAIR ADMINISTRATOR

Tim Butt

Years at AC-ET: 35

Favourite Band: Foo Fighters

Favourite TV programme:  The Lazarus Project

Specialist subject:  Adult Lego

RETURNS ADMINISTRATOR

Sheryl Philips

RETURNS ADMINISTRATOR

Sheryl Philips

Years at AC-ET: 13

Favourite Band: Pendulum

Favourite Film: Trainspotting

Favourite TV programme: The Mandalorian

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